Home / Helpdesk & Support / FreeScout

FreeScout — open source alternative

Lightweight self-hosted Help Scout alternative.

Strengths

  • Email-first inbox, minimal and fast.
  • Runs on standard LAMP hosting.
  • Good free module selection.

Weaknesses

  • Fewer channels than Chatwoot (email primarily).
  • Premium modules for advanced features.
  • Smaller community.
License: AGPL-3.0 Self-host difficulty: 2/5 Self-host onlyMobile: iOS, Android

Official site · Source on GitHub

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FreeScout is used as an alternative to

Zendesk

Customer support ticketing and chat.

See all alternatives →

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