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🎯 Helpdesk & Support

Ticketing, live chat, and customer support — open source alternatives to Zendesk and Intercom.

Popular SaaS in this category

Tap any tool to see curated open source alternatives with honest strengths and weaknesses.

Alternatives to Zendesk

Customer support ticketing and chat.

3 alternatives

Alternatives to Intercom

Conversational support and marketing.

2 alternatives

Alternatives to Freshdesk

Customer support ticketing and omnichannel helpdesk.

4 alternatives

Open source projects in this category

Chatwoot

Open source customer engagement — chat, email, social inboxes.

License: MIT Self-host: ★★★☆☆

Zammad

Ticketing system with email, chat, and telephony.

License: AGPL-3.0 Self-host: ★★★☆☆

FreeScout

Lightweight self-hosted Help Scout alternative.

License: AGPL-3.0 Self-host: ★★☆☆☆

osTicket

Classic open source support ticket system used by many SMBs.

License: GPL-2.0 Self-host: ★★☆☆☆

Other categories you might like

📧 Email Marketing & Newsletters

Newsletter and marketing campaign platforms — open source alternatives to Mailchimp and ConvertKit.

📋 Forms & Surveys

Build forms, surveys, and questionnaires — open source alternatives to Typeform, Google Forms and SurveyMonkey.

📅 Scheduling & Calendars

Meeting and appointment scheduling — open source alternatives to Calendly and Doodle.

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